Cook Home Services has created this privacy statement in order to demonstrate our firm commitment to privacy.
The following discloses our information gathering and dissemination practices for this website.
When you visit our site, you can expect to be notified of: what personally identifiable information of yours is collected; how the information is used; with whom the information may be shared; what choices are available to you regarding the collection, use, and distribution of the information; the kind of security procedures that are in place to protect the loss, misuse or alteration of the information under the licensee’s control; and how you can correct any inaccuracies in the information.
The information gathered by cookhomeservices.com falls into two categories:
- Information voluntarily supplied by visitors to our websites through optional registration
- Tracking information gathered as visitors navigate through our sites.
Email Addresses and Personal Information
When you fill out any of our Web forms or call for free inspections, estimates or any other inquiries, you generally may have to submit your name, phone number, address, e-mail address, or other personal information. This information collected from you WILL NOT be distributed or shared with any third parties. The information you provide us will be kept confidential within the company and the content management system we use behind a secured authenticated firewall.
Supplying such information is entirely voluntary. But if you don’t supply the information we need, we may be unable to provide you with services we make available to other visitors to our sites. Of course, even if you want to remain completely anonymous, you’re still free to take advantage of the wealth of content available on our sites without registration.
Phone Calls and Call Recording
When you make a phone call to our phone number(s) listed on this website, we may or may not record the conversation between you(the caller) and us(call taker). You will be notified at the beginning of the phone call if we decide to record the phone call. All of our call recordings are stored securely within the phone company we use. These recordings are available to our team ONLY for training and quality purposes and WILL NOT be distributed or shared with any third parties.
To help make our sites more responsive to the needs of our visitors, we may invoke a standard feature of browser software, called a “cookie,” to assign each visitor a unique, random number, a sort of user ID, if you will, that resides on your computer. The cookie doesn’t actually identify the visitor, just the computer that a visitor uses to access our site. Unless you voluntarily identify yourself (through registration, for example), we won’t know who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie can’t read data off your hard drive.
Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our sites. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our sites to the interests of our users, and to measure traffic within our sites.
Our site may use forms that require users to give us contact information (like their name and email address). We use customer contact information from the forms to send the user information about our company and member services. The customer’s contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
This site contains links to other sites. Cook Home Services is not responsible for the privacy practices or the content of such websites.
This website is created and maintained by Highbridge, a third-party vendor. If you recognize any errors or misleading information please notify us and/or our webmasters at Central Station Marketing and we will update any errors immediately.
This privacy statement may change in the future without prior notice. So, the next time you visit our website, please check this privacy page to make sure you are aware of any policy changes we might have. Thank you for visiting our website.