Who we are
We are Cook Home Services and our website address is: http://www.cookhomeservices.com/
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
If you submit a contact form, we collect the data you provide, including your name, email address, and any message content, to respond to your inquiry. We do not use contact form information for marketing purposes unless you explicitly opt in.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How We Handle Your Data
We collect and process personal data to operate, maintain, and improve our website and services. This includes:
- Analyzing website traffic and user behavior to improve user experience.
- Storing contact information submitted through forms to respond to inquiries.
- Using cookies to enhance user convenience and website functionality.
- Sharing data with service providers when essential for business operations (e.g., payment processors, email service providers, and website analytics).
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
SMS Communications
When you provide your mobile number and opt-in to receive SMS communications from Cook Home Services, we collect and use your personal information in accordance with this Privacy Policy. This includes sending you text messages related to appointment reminders, service updates, and promotional offers. Message frequency may vary based on your interactions with us. Standard message and data rates may apply.
Opting Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After opting out, you will no longer receive SMS communications unless you re-subscribe.
Customer Support: For assistance, you can reply “HELP” to any of our messages or contact our customer service team at info@cookhomeservices.com or call us at (765) 705-1695.
How to Opt-Out of Messaging
If you receive marketing or informational messages from us and wish to opt out, you may:
- Reply “STOP” to text messages.
- Click the “unsubscribe” link in marketing emails.
- Contact us directly via the details below.
How to Contact Us
If you have any questions regarding this Privacy Policy, your data, or how we communicate with you, you can contact us at:
Cook Home Services
Contact Us
info@cookhomeservices.com
765-204-4775